Welcome!

When tracking the improvements of training, what should I monitor?

I will answer this is a few parts…

1) Choose from the data that is already available – Do not create new metrics to monitor… if it was important to the management, someone would already be monitoring the parameters.

2) Select 3-4 parameters – Choose a few important parameters… monitoring too many parameters will become overwhelming.

3) Gather data form the last 6-12 months – Without a good baseline for comparison… you will not know how much things have improved.

Don’t be afraid to share the credit with other initiatives. In many cases, another improvement initiative will take place while the training is going on. For example, the die setters and technicians could be implementing 5S at the same time you are training them on processing. In such a case, the reduction in downtime and changeover time will most likely be a cumulative result from both initiatives… especially when the initiative is integrated into the training through tasks and customization.

-Andy

There are always exceptions to the rule, but it is more important to teach your employees the fundamentals first… and then explain the exceptions that might apply to your application.

When you handle the teaching of an exception, it is most important that you explain why this exception occurs. 

In most cases, an exception occurs as a result of factors such as a shortcoming in the mold or part design or possibly a need to overcome a deficiency in the processing equipment.

-Andy