Implementing change takes time. Change is a critical aspect of business today, but you cannot just say ‘Do This’ and expect everyone to jump on board immediately.
Issue: Every time we implement something new, our people go back to the old ways in just a couple weeks.
My Response: It takes 3-6 months to replace an old learned behavior with a new behavior. For this reason you need to view change with an on-going approach. You cannot just tell someone that a different way is better, and expect them to change. This is especially true if they are experienced and have invested many years into doing things a different way. You have to remember that they have been succeeding for years with the old way, so they need to understand the ‘Why’ as well as the ‘How’. Furthermore, you have to reinforce the new behavior for months to prevent them from going back to comfortable.
-Andy
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