I recently encountered this common issue…
The techs don’t seem to appreciate the effort the tooling department makes to keep the molds operating. They don’t take good care of the tools.
It would be beneficial to have the technicians and die setters participate in a few mold PMs. This would give them a first-hand view of the maintenance required and an appreciation of how much effort is required to care for the tools.
We recommend a small amount of cross training for most of your employees in the roles of those around them including quality, material handling, and even maintenance. This will give them an appreciation of the roles of those working around them.