The Key to Good Troubleshooting…

A plant manager asked me this question the other day…

What is the key to good troubleshooting?

My Response
The most important aspect to successful troubleshooting is good documentation. This starts with the documentation of the process outputs when the mold is creating good parts. With this as a baseline, the troubleshooter can use this documentation to investigate and determine the specific change to the process. Once the change is determined, the process can typically be corrected rather quickly.
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