How to Teach Technicians…

I was asked this question from a company president the other day… President Our technicians do everything from changing molds and materials handling to parts testing and troubleshooting  How can we train someone to do this type of job? My Response It is true that it is impossible to teach someone all that all at once, but an employee can learn all […]

The First Step to Good Troubleshooting…

I was asked this follow-up question to a previous blog post… NM What is the first step in troubleshooting? My Response Personally, I believe the first step in good troubleshooting occurs before a defect is made. The first step is to ‘Establish a Stable and Reliable Process’. To further illustrate this point, I recommend reading […]

The Key to Good Troubleshooting…

A plant manager asked me this question the other day… John What is the key to good troubleshooting? My Response The most important aspect to successful troubleshooting is good documentation. This starts with the documentation of the process outputs when the mold is creating good parts. With this as a baseline, the troubleshooter can use this documentation to investigate and determine […]